At Xtreme Tactical Gear, we ship exclusively with the United States
Postal Service (U.S.P.S.). We use their Priority Mail/Flat Rate shipping
services to keep costs down.Both services offer ship tracking. All
shipping is supplied with a U.S.P.S. Tracking Number.
WHEN WILL MY ORDER SHIP?
in stock orders are shipped either same day or within 48 hours after
the order has been placed. Federal holidays may length this time-frame.
FREE SHIP TRACKING PROVIDED BY XTREME TACTICAL GEAR
All products will be shipped via U.S.P.S. and you will receive free tracking to track your order.
RETURNS, REFUNDS AND EXCHANGE POLICY
Product(s) being returned MUST be in it's original undamaged packaging. Product(s) MUST be in new, unused, undamaged condition. If you wish to return your product(s), it MUST be returned within 30 days of your purchase.
Exceptions are made for manufacturer defects.
Email email@example.com for an A.R.M. # (Authorized Returned
Merchandise) or for a refund. Once you receive your A.R.M. #,
2. Mail the product(s) to be returned to:
Xtreme Tactical Gear
Customer Service - Returns (A.R.M. # & your Order #)
580 Idaho St
Deer Lodge, MT 59722
Please don't forget to include in the packaging your original receipt
and a signed statement for the reason of the return/refund.
4. All returned/refunded product(s) MUST included
the original packaging, documentation, manuals and accessories that
were included with the product(s) when shipped/received.
are not eligible for return. Any product that has been worn, used or
altered cannot be issued an A.R.M. # or be refunded.
Other product(s) that are NOT authorized
for return or refunds are: custom product(s)/service(s), used
product(s), special order(s) and product(s) sold "as is" or "used".
returned unused and in it's original sealed packaging will be charged a
15% re-stocking fee. Any product(s) returned unused and in it's
original packaging, but has been opened and resealed will be charged a
25% re-stocking fee.
Shipping charges and/or shipping costs are not subject to refunds.
product(s) can be exchanged due to wrong size, color or attachment
location (left handed or right handed). Restocking fees will not be
assessed, but you will be responsible for all shipping fees/costs to exchange the product(s).
highly recommend you ship with U.S.P.S. and request tracking whenever
possible and insurance to cover the cost of the product(s) being
shipped. Please be aware that U.S.P.S. does not offer tracking on some
shipments, it is YOUR responsibility to ship responsibly. Extreme
Tactical Gear is NOT responsible for lost or stolen product(s) while in
PLEASE BE AWARE, in some cases U.S.P.S. will not initiate a
trace on lost or stolen shipments with them for 30 days AFTER the
product(s) have been submitted to U.S.P.S. for shipment.